Automated Curbside Collection
Automated curbside collection for garbage and organics (food and yard waste) is coming to North Cowichan in 2025. It’s time to get ready! Follow along here for the latest updates and to ask questions.
About automated curbside collection
North Cowichan is getting new waste collection trucks – and the new trucks will be equipped for automated curbside collection. This means mechanical arms will lift carts and empty them into the collection truck.
In order for the arms to work, all residents will need uniform carts – these are provided by North Cowichan and will be delivered in 2025.
We’re getting started to make sure you have the information for this important change.
Automated curbside collection for garbage and organics (food and yard waste) is coming to North Cowichan in 2025. It’s time to get ready! Follow along here for the latest updates and to ask questions.
About automated curbside collection
North Cowichan is getting new waste collection trucks – and the new trucks will be equipped for automated curbside collection. This means mechanical arms will lift carts and empty them into the collection truck.
In order for the arms to work, all residents will need uniform carts – these are provided by North Cowichan and will be delivered in 2025.
We’re getting started to make sure you have the information for this important change.
Have a question?
Have a question about the new automated collection service? Post it here, and the project team will respond.
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Share I moved to Chemainus in October. How do I request the larger carts since I have no idea what the previous owners requested. on Facebook Share I moved to Chemainus in October. How do I request the larger carts since I have no idea what the previous owners requested. on Twitter Share I moved to Chemainus in October. How do I request the larger carts since I have no idea what the previous owners requested. on Linkedin Email I moved to Chemainus in October. How do I request the larger carts since I have no idea what the previous owners requested. link
I moved to Chemainus in October. How do I request the larger carts since I have no idea what the previous owners requested.
Carolyn asked 27 days agoHello - please contact our Operations Department and they can check if another size was ordered - or provide info about ordering a larger size.
Phone: 250-746-3106
Email: operations@northcowichan.ca -
Share how much extra will automated collection cost for my property 3909 Gibbins Rd, Duncan, BC? I registered but cannot see the information on my account. We have our home, and a legal suite, so what is the cost breakdown? thank you on Facebook Share how much extra will automated collection cost for my property 3909 Gibbins Rd, Duncan, BC? I registered but cannot see the information on my account. We have our home, and a legal suite, so what is the cost breakdown? thank you on Twitter Share how much extra will automated collection cost for my property 3909 Gibbins Rd, Duncan, BC? I registered but cannot see the information on my account. We have our home, and a legal suite, so what is the cost breakdown? thank you on Linkedin Email how much extra will automated collection cost for my property 3909 Gibbins Rd, Duncan, BC? I registered but cannot see the information on my account. We have our home, and a legal suite, so what is the cost breakdown? thank you link
how much extra will automated collection cost for my property 3909 Gibbins Rd, Duncan, BC? I registered but cannot see the information on my account. We have our home, and a legal suite, so what is the cost breakdown? thank you
MARGARET asked 6 days agoHello – Waste collection to that address is provided by the Municipality of North Cowichan, and costs $306 for the home and legal suite. That rate was set in 2023, and will continue in 2024 as automated collection is introduced. Your waste fees pay for collection services (trucks, staff), tipping fees at the CVRD landfill, maintenance, contractor costs and more. A home with a legal attached suite receives one 240 litre garbage cart and one 120 organics cart for both. There are larger sizes available by contacting the municipality at:
Phone: 250-746-3106
Email: operations@northcowichan.ca -
Share I just bought a new house in North Cowichan and wanted to know when I can order the 240L for our house Thank you! on Facebook Share I just bought a new house in North Cowichan and wanted to know when I can order the 240L for our house Thank you! on Twitter Share I just bought a new house in North Cowichan and wanted to know when I can order the 240L for our house Thank you! on Linkedin Email I just bought a new house in North Cowichan and wanted to know when I can order the 240L for our house Thank you! link
I just bought a new house in North Cowichan and wanted to know when I can order the 240L for our house Thank you!
Chiara asked 4 days agoHello - please contact the Operations Department about ordering the larger cart size,
Phone: 250-746-3106
Email: operations@northcowichan.ca -
Share What is considered for organics and yard waste on Facebook Share What is considered for organics and yard waste on Twitter Share What is considered for organics and yard waste on Linkedin Email What is considered for organics and yard waste link
What is considered for organics and yard waste
Bob asked 14 days agoHello Bob -
Organics will include the same kitchen waste that you can currently set out in your smaller green bin. Once larger carts are delivered this Spring, you will also be able to put out yard waste, such as grass clippings, leaves, garden waste and small branches.
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Share Is it true that we have to start paying for the carts now even though service won't start until June? on Facebook Share Is it true that we have to start paying for the carts now even though service won't start until June? on Twitter Share Is it true that we have to start paying for the carts now even though service won't start until June? on Linkedin Email Is it true that we have to start paying for the carts now even though service won't start until June? link
Is it true that we have to start paying for the carts now even though service won't start until June?
Donna asked 24 days agoHello – North Cowichan currently has three-stream collection and that service will continue in 2025. Residents pay an annual utility fee of $153/home. That fee was adopted in 2023, and was an increase from $126/home to cover increased operational costs such as higher tipping fees at CVRD transfer locations, and purchasing new carts. Utility costs are determined each year based on the anticipated cost of the service for the year ahead, and it considers many factors including staffing, equipment maintenance, fees, contractor costs and more.
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Share I live on Berridge street in Crofton, will we be getting the new bins? on Facebook Share I live on Berridge street in Crofton, will we be getting the new bins? on Twitter Share I live on Berridge street in Crofton, will we be getting the new bins? on Linkedin Email I live on Berridge street in Crofton, will we be getting the new bins? link
I live on Berridge street in Crofton, will we be getting the new bins?
SEvans2015 asked 30 days agoAll carts will be distributed in late spring, just ahead of the start of the new service. Details will be provided to all curbside customers once exact dates are known.
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Share When will we get the new containers In Chemainus on Facebook Share When will we get the new containers In Chemainus on Twitter Share When will we get the new containers In Chemainus on Linkedin Email When will we get the new containers In Chemainus link
When will we get the new containers In Chemainus
babydoll20 asked about 1 month agoAll carts will be distributed in late spring, just ahead of the start of the new service. Details will be provided to all curbside customers once exact dates are known.
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Share Why was I told I'd be getting, and paying for, the largest size carts for myself and rental suite, when I want the smallest size? on Facebook Share Why was I told I'd be getting, and paying for, the largest size carts for myself and rental suite, when I want the smallest size? on Twitter Share Why was I told I'd be getting, and paying for, the largest size carts for myself and rental suite, when I want the smallest size? on Linkedin Email Why was I told I'd be getting, and paying for, the largest size carts for myself and rental suite, when I want the smallest size? link
Why was I told I'd be getting, and paying for, the largest size carts for myself and rental suite, when I want the smallest size?
Lenora G. asked 2 months agoThe default size is 80 litres, which is the smallest size. You were provided an opportunity to upsize to a larger size earlier in 2024 -- and if you did not respond then you will be getting the smaller 80 litre size for both garbage and yard/organics waste, At the same time as the cart size selection we asked people with legal suites to contact us to discuss options. Some customers opted to get only one cart, but a larger size, to accommodate their primary and secondary units, as sometimes space to store and set out carts is limited.
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Share I have a long gravel driveway. Will the wheels/axel system be big and sturdy enough for this? on Facebook Share I have a long gravel driveway. Will the wheels/axel system be big and sturdy enough for this? on Twitter Share I have a long gravel driveway. Will the wheels/axel system be big and sturdy enough for this? on Linkedin Email I have a long gravel driveway. Will the wheels/axel system be big and sturdy enough for this? link
I have a long gravel driveway. Will the wheels/axel system be big and sturdy enough for this?
B.Trousdell asked 2 months agoThe carts are being manufactured to high quality standards, designed to stand up to regular use. The wheels should be suitable for your driveway.
Follow Project
Who's Listening
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Director, Operations
Phone 250-746-3106 Email operations@northcowichan.ca
Timeline
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Late 2024/Early 2025: New waste collection trucks arrive
Automated Curbside Collection is currently at this stage -
Late spring 2025: New carts are delivered
this is an upcoming stage for Automated Curbside Collection -
June 2025: Automated curbside collection begins
this is an upcoming stage for Automated Curbside Collection
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