NEW TRUCKS ARE NOW OPERATING: Follow your regular collection schedule.

Automated curbside collection for garbage and organics (food and yard waste) is here!

Frequently asked questions

Using your new carts:

  • Place your carts’ wheels in (facing your house), lid closed, and one metre away from other carts and obstacles. Check the Guide for Residents delivered with your cart for more placement details.
  • Stay clear of bike lanes and sidewalks.
  • No plastic - even bags labelled compostable or biodegradable - is accepted in the green organics cart.
  • There are no changes to your recycling service at this time.
  • There are no changes to your collection schedule or set out times.

Other notes:

  • New curbside collection calendars for the remainder of the year are now available at Curbside Collection.
  • Recycling collection has not changed and is still collected manually. Ensure your recycling is spaced one meter apart from your organics cart for proper placement. Continue to use your existing recycling containers/yellow bags. Visit northcowichan.ca/recycling for further information.
  • There will be an opportunity to change your cart size in September. Watch for more information.
  • Bear-resistant carts will be available in the fall for an additional fee. Watch for more information.

For more background on the automated collection program and how we got here, visit northcowichan.ca/automation.

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